I have a similar problem. I installed the Video Editor and created a project, but when I went to save it as an AVI file, the file saves with no content. Or it comes up with an error message. Only just started in video so this is very frustrating, I want to use AVS but not if this is the result.

To: brian@assetimaging.co.nz

Hello,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.

3. Download the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Now install the software on your PC anew.

If it does not solve the issue please contact us again and specify your PC configuration (OS, CPU, Ram) and send a screenshot of the error message.

Best regards.