To: gavind
Hello,
Please make sure you use the latest version of AVS Video Converter 8.2:
http://download.avs4you.net/distributives/AVSVideoConverter.exe
Try to provide some additional information about the error:
- describe your actions step by step;
- specify the format of the file you are trying to convert and its origin;
- specify to which format you convert and which presets you select;
- attach a screenshot of your PC configuration: right-click My Computer, choose Properties, make a screenshot of the General tab.
Best regards.