This is extremely frustrating after a complete dump of avs products from registry and following your instructions very carefully in doing so; I can no longer fade in and out with a simple colored background. I can not add a background color to the timeline or storyboard because the Backgrounds folder has completely disappeared. After several attempts to completely remove any and all AVS products, clean the entire registry, and then reinstall the Editor, the Background folder is still not there. This makes the editor completely useless for me to complete a project if I can not access the Background folder...please advise on what to do.

Thanks,

J T Smith

To: jt@supershoots.com


Please disregard. Issue resolved by deleting the file in C:\Users\[myusername]\AppData\Roaming\AVS4YOU\AVSVideoEditor\Data

and then restarting the program...that was hard for it to be so easy...

Dear AVS...stop the insanity and make it a non deleting folder...

Thanks

J T

To: jt@supershoots.com


Hello,

We are sorry for all inconvenience. The issue might be caused by incorrect shutting of the software.

Best regards.