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djx
Posts: 1
Registered: 16.02.2012
16.02.12 08:20:05
I cannot convert .avi to .mp4. This message appears at the begginning of the process.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
17.02.12 07:03:50
To: djx


Hello,

Please send us a screenshot of the error once again.

Best regards.
Posts: 1
Registered: 18.02.2012
18.02.12 06:57:10
To: Lex
I cannot convert any formats! Seems like a problem In the registry.
Attached files:
38.69 KB
Lex
Administrator
Posts: 914
Registered: 20.05.2010
19.02.12 08:03:20
To: 93131


Hello,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow the link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked:
http://support.avs4you.com/GetFile.aspx?DocumentID=168498-647

3. Download the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Now install the software on your PC anew.

If it does not solve the issue please contact us again and specify your PC configuration.

Best regards.
Posts: 3
Registered: 19.11.2013
19.11.13 23:08:27
To: Lex


From one thing to the next>>>>>>>> tried to download uninstaller:

C:\Users\Jim\Downloads\AVSUninstallCleaner(2).exe.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator.

Jim
Nat
Posts: 2364
Registered: 03.07.2008
20.11.13 11:57:48
To: jimsimak@gmail.com

Dear Jim,

Try to run the utility without saving it to your harddrive.

Disabling your antivirus stetem and firewall may help resolving the issue.

Please let me know if I can be of any further assistance to you.

Kind regards
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