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Posts: 1
Registered: 10.06.2011
10.06.11 09:24:28
I have a registered version of the AVS suite of programs, and so far, nothing works! I can't playback any type of video file, it seems, in Video Editor. I have two laptops; one with the registered copy and the other with the trial version installed. The trial version works fine, but, on my registered version, if I import clips into the media library, then the video playback window remains black, and there is no sound either. Have you any idea what the problem may be?

Also, the media player won't open and gives a message of "class not registered." Again, any ideas?
Posts: 2396
Registered: 29.01.2012
13.06.11 04:15:42
To: goodwin.sarah@live.co.uk

Hello,

First of all please make sure that you have the latest version of AVS programs. You can find them on our download page. Please reinstall all the programs using the instructions here.

Also, please check color quality on your laptop. It's in display settings.

If does not help, please specify your PC configuration - Operating System, CPU, Ram.

Best regards.
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