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Posts: 2
Registered: 15.05.2011
15.05.11 19:40:37
Hi. I just installed the latest Video Converter 7.1.3.484 but still gave me the same error. I am trying to convert a 3GB file. Yesterday, I tried a 13GB file and it worked! But I've been trying to convert this file and it always encounters an error from 30% onwards... Please help.
Attached is a screenshot of the error message.
Attached files:
Posts: 2
Registered: 15.05.2011
15.05.11 20:19:29
It seems like it worked with other files which were relatively smaller.

Just tried a 700MB and there was no error at all.
Tried a 13GB file a few days ago and no error!!
Now, error with a 3GB file??

Could there be a problem with the video file?
PS. I played the movie once and it was perfectly alright.
Al
Support Manager
Posts: 166
Registered: 08.07.2008
17.05.11 03:50:40
To: Dazzilitchi

Please, reinstall the software following the instructions
To analyze and fix this problem we need the file you are working on.

Could you please upload the file to our ftp server (the instructions have been sent to you via our Support System)
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