To: juminix74
Hello,
Please make sure you are using the latest version of
AVS Video Converter.
If the subtitles are embedded in the file, you do not need to create .srt files.
If the issue persists, please provide some additional information on the issue:
- specify whether you can play the input video with subtitles in players on your PC;
- attach a screenshot of
conversion options tab of AVS Video Converter;
- specify whether the issue persists with other MKV files with subtitles.
Best regards