To: Thor
Please make sure you use the latest versions of the software that can be downloaded following
this link.
If the problem remains in the latest versions of the programs please upload the .dv file to our FTP server, so we could analyze the problem and give you a possible solution. You will get the instructions on how to send us the file via
AVS4YOU Support System. Please use your password and e-mail to log in to AVS Support System.
We appreciate your help.
Regards