I've used your products since March of 2009 (paying customer) and I've been using the "check for updates" function in the Software Navigator program to update my programs to newer versions. I was getting programs updated that way but recently the Navigator program says that there are no new updates for the 16 programs that I have installed on my computer.
I decided to check the latest version of all 16 of these programs on the downloads page of your web site and I found that there were 6 programs that have newer versions available that the Software Navigator program was not picking up to download.
The 6 programs are:
Audio Editor 5.2.1.241 (had 4.2.1.107 on my computer)
Cover Editor 2.0.0.68 (had 1.3.1)
DVD Copy 4.1.1.263 (had 3.1.2.225)
Photo Editor 1.2.1.68 (had 1.1.1.180)
Video Converter 6.3.3.371 (had 6.2.5.334)
Video Remaker 3.1.1.83 (had 2.4.1.483)
I had to manually download each of the new program versions, uninstall the old versions and then install the new versions from scratch. I got no e-mails about any of these updates either.
Any idea why the Navigator program isn't picking these updates up? Thanks!