hi! i've seen other posts regarding the converter immediately going to 'not responding' as it has done to me for 2 days now.I did download the update and looked for the .dll file to unzip and re-copy but there are a zillion .dll files in the active x folder so which one is correct? i am trying to convert a DIVX file to burn dvd which i've had no trouble with until yesterday. As soon as you click convert it goes to 'not responding' and dat's it! helllpp?! i've got a grandaughter hangin' on this.

It's me again. the repair utility shows avsmobiledevice2activesync.dll asunable to access archive and any attempt to re-unzip the file is net with unknown archive format. by the way...here is sysinfo...{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fprq2\fcharset0 Arial;}}
{\colortbl ;\red0\green0\blue0;}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\pard\cf1\f0\fs16 OS Name\tab Microsoft Windows XP Home Edition\par
Version\tab 5.1.2600 Service Pack 3 Build 2600\par
System Name\tab MY-DELL-PC\par
System Model\tab Dimension 4600i\par
System Type\tab X86-based PC\par
Processor\tab x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2793 Mhz\par
BIOS Version/Date\tab Dell Computer Corporation A10, 5/17/2004\par
SMBIOS Version\tab 2.3\par
System Directory\tab C:\\WINDOWS\\system32\par
Total Physical Memory\tab 1,536.00 MB\par
Available Physical Memory\tab 989.96 MB\par
Total Virtual Memory\tab 2.00 GB\par
Available Virtual Memory\tab 1.96 GB\par
Page File Space\tab 5.35 GB\par
}

To: vadbhoi

As the issue did not occur before, probably complete program reinstalltion might be useful:
1. Go Start> All Programs> AVS4YOU> Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:)> Documents and Settings> All Users>>Application Data>AVS4YOU (delete it).

Now install the latest version again.

To: vadbhoi
hi Nadin;
and tanx for the info!I'm giving it a whirl right now but there is no avs4you item in the software under HKEY_LOCAL_MACHINE
on my system at all. maybe that's the whole bug.
Merry Christmas!
vadbhoi

vadbhoi:

but there is no avs4you item in the software under HKEY_LOCAL_MACHINE on my system at all.

There should be. Click Start > Run... and type in regedit into this small window, then click OK. You will see a new window where registry entries can be found. Note the screenshots attached.

Regards

I am having same problem with dvd copy. Used to work fine and now all of a sudden it shows not responding as soon as i try to use it. I followed this below 3 times and delted everything off and re-installed. same problem.

To: dm4socw

Hello,

Could you please specify at what exact step the program hanges?

Regards.