Getting an "Integration of the Program structure is corrupted" error when importing a video. Have uninstalled and re-installed and re-booted between install/re-install cycle

Machine is a AMD AM2+ Phenom 9550, 8Gb Ram, Windows Server 2008 Enterprise in x64 mode.

When using the Video Convertor application I dont get any errors..

Cheers

To: gsimmons.uk@gmail.com

Hello,

gsimmons.uk@g...:

Getting an "Integration of the Program structure is corrupted" error when importing a video.

Please upload that file to our FTP server. That will allow us to reproduce the error. I will send the FTP details to your e-mail.

Best Regards

Have done as requested...

To: gsimmons.uk@gmail.com

Thank you.

We will download and study it. I will let you know as soon as we find any solution.

To: Dam

So, I used your video. That worked fine.

So, please try to install the latest version of the AVS DVD authoring that was released yesterday (Version: 1.3.2.40). Just follow this link.

Inform me about the result.

Nope same problem - this i the same version of the app that I had installed on 09/01..

Did you test this on a Server 2008 x64bit machine ??

Many Thanks

To: gsimmons.uk@gmail.com

I found this post becuase I was getting the same message, however when I saw your question about using Server 2008, it dawned on me that it was working when I was using this program directly from the console. However when I remoted into my computer via Remote Desktop at a later time to build my project I was getting the same message every time I opened the project file. I just tried again directly from the console (no Remote Desktop) and was able to open the project without the error. It is currently building

So, if you are using Remote Desktop, try working directly from the console to see if that makes a difference.

Cheerios

Yep and that is exactly what I am doing.... RDP to the session..

OK - I'll try VNC and see if that resolves it - going to be a bugger tho if that fixes it as the machine is tucked away with no KVM access..

Cheers

Yes confirmed - RDP was the issue. Many Thanks for the pointer..

Going thru UltraVNC it compiles the videos correctly and the error msg is no longer present - Just hangs now when it goes to burn the DVD - hangs at the Browsing for Device section..

Mnay Thanks..

I am having the same problem, getting the error message "program integration is corrupted".

There seems to be no solution offered yet in this forum. The version I am using was downloaded from your site a few days ago.

What should I do now, ask for my money back?

To: gillianjohn@aussiebroadband.com.au


Hello,

This error can occur because of different different reasons. I can assure you we will do our best to solve the problem. Could you please describe your actions working with AVS DVD Authoring step by step and specify the moment when the error occurs. Also, please inform us what operating system you have.

Best regards.