To: RomanN


hi I have over 60 videos that say that give the same error message.
can you tell us how to edit the files ourself. you mentioned that .vep files are basically xml files but when I open the files as xml in text editor all I see are symbols.
I cannot obtain the original videos or file structure it was saved in

I cannot attach vep to this post because all vep are too big. on average .vep files are 400+mb

thanks :)

To: quality_xl


Dear user,

We apologize for the inconveniences caused.

You have been assisted via Support System.

Best regards

I was working on a .VEP file and I produced the video. I did save the project before I produced it. There was a tiny error in the outputted video, so I tried to reopen the project file and got "Can't load project. It can be missing or corrupted."

To: game Funny


Hello,
Thank you for the information,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download the latest versions of the programs from our website.

Now install the software on your PC anew.

If it does not solve the issue, please contact us again.

Best regards!