To: rowan
Hello,
Thank you for the information,
Please make sure that you have the latest version of the software and try to reinstall the software. Instructions below:
1. Follow
this link and download
the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.
2. Download the latest versions of the programs from
our website.
Now install the software on your PC anew.
We also need the detailed description of each step you made. All the further information you can also provide via
AVS4YOU support system.
Best regards!