I have purchased a new license and have activated the license. The product was working fine, however all of a sudden there is no video playing in the sample window. The same thing with images all I get is a blank screen.
I have reinstalled software same result.
Have I inadvertently changed a AVS setting. The videos and images are fine when I access my folders. Set up a new project, imported files and same blank result.
i loaded the sample projects, played the video can hear sound but no images or video in sample window.
Can you please advise, this is urgent as I have a project deadline.
Thanks,
Geoff