To: pastor54
Hi Felipe,
Try following
these steps to update AVS applications and their components on your computer.
I'd also recommend you to repair AVS files: close all AVS programs and other running applications >> copy the following link to the address bar of
My Computer window and press <Enter>:
32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe
If some of the *.dlls are not registered, please make a screenshot of the Repair window showing those files and send it to me.
Try to provide some additional information about the error:
<1> If only this file causes the issue when converting, attach your original file to your message so I am able to reproduce the problem and resolve it.
<2> Your PC configuration.