First time use.

I connected my computer to the video camera via a USB to RCA plug adapter. I then selected "capture from camera" button and used all the defaults, but no audio is captured. In the "settings" tab in the "Device" section, it show the source is USB (2) which sound correct. The Video Standard shows "NTSM_M" - I have no idea if this is correct.

Any ideas why I am not successfully capturing sound?

Windows 7
HP Elitebook 8460

To: OldButStillLearning

Dear user,

Please try to do the following: go to C:\Program Files\AVS4YOU\AVSVideoRecorder folder on your PC, then double click on AVSVideoRecorder_DoNotMute.bat

Try to record video once again and inform about the result pease.

Thank you for cooperation.

Kind regards

Thanks for your reply.

Your suggestion had no impact.....no sound....

To: OldButStillLearning

Dear user,

Thank you for the information.

Please try to update drivers for your device downloading them from the website of the manufacturer.

Try to provide some additional information about the problem:
- specify the exact model of your capture device;
- specify to which format you capture video - Recommended, Native or MPEG-2;
- specify your PC configuration (Operating System, CPU, Ram).

Thank you for cooperation.

Kind regards

The capture device is Syntek Semiconductor STK1160

The details of that device are as follows:
Features:

Support 8-bit ITU-R 601/656 standard with 10-bit sensor data input
Support parallel/serial MPEG II transport stream interface
Support hardware windowing and decimation
Serial interface to connect with video decoder, demodulator, and TV tuners
Serial interface to connect with remote controller IC
High-speed USB2.0 interface
Support USB Video via Isochronous pipe
Support USB Audio Class (UAC)
Supports USB bulk transfer for DTV application
Built-in ADC for mono microphone audio recording
Support 16-bit stereo audio recording via I2S and AC97 interface
10 GPIOs
80-LQFP package

specify to which format you capture video - Recommended, Native or MPEG-2
Recommended format - Which I believe is defaulted to MPEG-2, 640-480 30.00 fps 6.05 mbits
audio codec: MP2 128 kbps

specify your PC configuration (Operating System, CPU, Ram).
PC - HP Elitebook 8460p
Processer : I7
Memory: 8 gb
OS: Window 7 64 bit

I subscribe to a service which keeps all of my drivers up to date (https://secure.driversupport.com/ )

I will be upgrading to Windows 10 when it comes out in a few weeks and I have purchased another video camera (digital) rather than using my Sony TRV308 analog video camera.

I am also considering the purchase of a DVD/VCR as a means to capture my VHS tapes and eventually port the DVD over to the computer to then edit and store them for my non Hi8 format tapes.

Perhaps I have choosen the wrong capture device. Was not sure there was a lot of difference in these product.

Your advice in this matter will be greatly appreciated!!

To: OldButStillLearning

Dear user,

Thank you for the information.

Please send us the screenshot of the Settings and Capture tab with ll the sttings you selected for the output:
http://onlinehelp.avs4you.com/AVS-Video-Recorder/SettingVideoDevice.aspx

We also need .log files that containg the description of the issue. To get the files please run C:\Program Files\AVS4YOU\AVSVideoRecorder\AVSVideoRecorder_LOG.bat, it will launch AVS Video Recorder and create log files. Please record video with AVS Video Recorder, then close the application. A new window with .log files will be opened, please attach the files to your next message.

Thank you for cooperation.

Kind regards