Hi!

I just changed my whole hardware setup and all is fine, but since that I can no longer render Videos with AVS Video Editor.
After a random time, this message will pop up:

Reinstalling AVS or all C++ libs did not help.

I run a Win 8.1 x64

To: Teekeks

Dear user,

Please try to completely uninstall all AVS4YOU software traces using AVS utility.

Please unzip the file in the attachment and run it by double clicking on it.

Try to use the software and inform about the result please.

Thank you for cooperation.

Kind regards

To: Nat


Thanks for the reply, I did that but it seems like it did not fix the problem.

Some additional information: the video editor worked fine before I replaced most of my hardware, the OS and the installation is still the same.

To: Teekeks

Dear user,

Please try to repair AVS files:

1. Close all AVS programs and other running applications.
2. Copy the following link to the address bar of My computer window and press <Enter>:

If you run 32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
If you run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Try to describe your actions step by step and specify the moment the problem occurs, specify the format and origin fo the file you use.

Thank you for cooperation.

Kind regards

To: Nat

The files seems to be all ok, since it did run without a message.

I am trying to render a Video, the Video part is recorded with Fraps (avi, 30fps, 1080p) and the audio is the standard exported wav from audacity.

Then I go to "Create Film" -> "Web" -> "YouTube", pick the "HD Video fro YouTube" option and change the Size to 1920x1080, the Framerate to 30, the Audio Samplesize to 32bit and the Audio Bitrate to 320kbps.
Then I hit Render and after about 3-8 Minutes (varies every time) it stoips with the message displayed above.

Since the only parameter that changed from working to not working is the hardware, I will post that here too:

Graphic
then: Radeon HD 6670
now: GTX 970
CPU
then: Athlon II x4
now: Xeon E3

OS is Win 8.1 x64, it is still the same installation of the OS.

To: Nat

I test rendered the same files a couple times now and looked at the size of the file when the render crashed and tested out some stuff.
it is 2x at 90MB, and one eatch for 180MB, 60MB and 240MB (each exactly on that)

++++

I Experimented even more: it only happens on some files and only if you use the Color Correction on a clip (what you basicaly have to do for youtube since they make every video quite a bit darker)

So I can work arround it for a bit but a way to fix this would be nice.

To: Teekeks

Dear user,

Thank you for all the information.

Please send us the project .vep file and all the video files used in the project so we could analyse the problem and find a solution for you.

I have send the information on how to send the files to our FTP server via AVS Support System.

Please let me know if I can be of any further assistance to you.

Kind regards