To: socalrailfan
Dear Dave,
To avoid the problem please try to completely uninstall AVS4YOU software from your PC following the instructions below:
1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.
2. Follow
this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.
3. Download and install the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Try to convert your video and inform about the result.
Kind regards