Hello,

I have problem with constant freezing when I try to modify Ken Burns effect. When I lay ken burns effect below picture, I double click on effect to mofify it and then freezes. That happens constantly !!! Is there some new version (I bought/have 6.1.2.211) or there is some settings (cache?) to help this issue ??

To: knezooo

Dear user,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

3. Download and install the latest version of AVS Video Editor from our website:
http://avs4you.com/downloads.aspx

Inform about the result.

Kind regards

No, nothing better it keeps freezing. I cannot make anything without rebooting my program every 5 minutes...

To: knezooo

Dear user,

Please try to repair AVS files:

1. Close all AVS programs and other running applications.
2. Copy the following link to the address bar of My computer window and press <Enter>:

If you run 32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
If you run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

Please send us the screenshot of your PC configuration:

Windows 7, 8, Vista: right click on My computer > Properties
Windows XP: right click My computer > Properties > General

Thank you for the information.

Kind regards

To: knezooo


I am having the same problem

To: kristiehayes@poncaschool.org


Hello, thank you for the message. Please be advised your request was answered in our Support System. Log in to track the correspondence.

Hi guys, sorry to bump this up but what was causing this freezing issue please?