I have used AVS Video Editor for about a year now. I have a new camera which creates AVI videos and for some reason when I import them into AVS Video Editor they crash the program. I allow them to cache but for some reason only the audio will play initially and then the program crashes.

The AVI video plays fine on the computer, on a different program, it is only when I open it in AVS that I have a problem.

Any help, ideas would be appreciated,

Thanks,

Ray

To: mgmray

Dear Ray,

You have been assisted in AVS Support System.

Please let me know if I can be of any further assistance to you.

Kind regards

Just a quick question here please. Did a reinstall fixed this by any chance?

To: davidfrost

Dear user,

To fix the issue we need the source files used for conversion.

Kind regards