To: ryanpek
Dear User,
Thank you for contacting us.
To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:
1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.
2. Follow
this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.
3. Download the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Now install the software on your PC anew.
If it does not solve the issue please contact us again and send us the screenshot of your PC configuration:
Windows 7, 8, Vista: right click on My computer > Properties
Windows XP: right click My computer > Properties > General
Please feel free to ask questions, submit requests and suggestions
via our Online Support Service to get prompt assistance and be able to track the support answers online: http://support.avs4you.com/Support.aspx
Best regards.