Can someone PLEASE help me try to understand what I need to do to just make this program work. I've put in HOURS of time into making my videos and the project I have keeps crashing, I can't even open the program without it crashing. WHY does this keep happening?!! I want my money back!

To: Krooksbane

Dear user,

To avoid the problem please try to completely uninstall AVS4YOU software from your PC following the instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

3. Download, install and try to use the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx

Inform about the result please.

Kind regards

Hi Krooksbane. Just checking up here. After the reinstall, did it fixed the issue for you? I was just wondering on what might have cause crashing issues.