In the past, AVS4YOU Support was quick. Sometimes within hours with Activation issues. The last couple days, I wondered what happened. The products are great, no complaints. The last time I had to restore my computer after a hard drive failure, I got the error my unlimited subscription had been used too many times. I went through the support portal, and AVS4YOU reset my license in maybe 2 hours. This time, hard drive failed, attempted to reactivate my AVS4YOU products with the same error. Posted to the support portal - and nothing. Is anyone else experiencing this? Still like the product suite and you can't beat the price.