All of a sudden I'm having trouble with the Video Converter. It was working perfectly but now the Input file takes up to 6 minutes to load and sometimes won't load at all. Message "Video Converter has stopped working".....Close Program.....Wait for program to respond.
I'm using 8.5 and the files are .mkv which I'm converting to .avi. Never had a problem previously.
Any help would be appreciated.

Acer Aspire
Corel i5
350 Gb HD
2 Gb RAM

To: tottieon

Dear user,

Please try reinstalling the software following precisely the steps below:
Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.

3. Download and installm the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx

Try to use AVS Video Converter and inform about the result.

Thank you for cooperation.

Kind regards