Hello

After import of a wnv file the colors red and green are gone .. just a bleu movie is visible
in the movie work screen? The wmv has a windows 8 codec . In the demo version everything worked fine
But now in the registered version of AVS video editor things go wrong.
Is the some one who recornise this problem? And is the a solution?
Please help

Best regards
Jeanette

To: pillon@live.nl


Dear Jeanette,

To avoid it please download the file following the link below: 
www.avsmedia.com/files/wmv_patch.zip 

The downloaded utility will update AVS software components installed on your PC. 

1. Unzip the downloaded file and save it on your PC. 
2. Close all running AVS applications and launch the utility. 
3. Follow the instructions given. 
4. When the installation is complete new updated software components will be installed on your computer. 

Please let us know about the results. 

Thank you for cooperation. 

Best regards.

To: Tess

I'm having the same problem after trying this patch the issue still exists.

To: cmanderso

Dear user,

You have been assisted in AVS Support System.

Should you need any further assistance please feel free to contact us.

Kind regards