Hello,

I have a new machine running on 64bit but the WMV option is greyed out.
I am running version 8.1.2.510

Do I need to change anything or download a patch?

Regards
Rap

Sorry...

I'm running AVS video converter...

To: Rapscallion

Hello,

In order to solve this problem please repair AVS files:

1. Close all AVS programs and other running applications.

2. Follow Start > All Programs > AVS4YOU > Repair.

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Try to provide some additional information about the error:

- attach a screenshot of your PC configuration: right-click My Computer, choose Properties, make a screenshot of it.

Best regards.

Thank you for your help.

I re-installed the software and the issue resolved itself..

Very strange problem, I had installed the same software on more than three machines with no problem.

Why it chose to only restrict only the WMV option is weird.

Regards
Raps

To: Rapscallion

Hello,

The issue may connected with the absent of some codecs on your PC.

Best regards.

To: Rapscallion


Really weird on this installation. Anyways, nice to see this working for you already.