To: Stu1959
Dear user,
Please try to completely uninstall AVS4YOU software from your PC following precisely the instructions below:
1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.
2. Follow
this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.
3. Download the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Now install the software on your PC anew and inform if you still get any problems .
Best regards.