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Posts: 1
Registered: 16.11.2012
16.11.12 21:24:36
Can't load image??? Why am I having this issue. I already cached the .jpeg. It works fine on some jpegs and some don't work. Been using AVS for years and never had this happen to me. Suggestions?

AVS Video Editor 6.2
Posts: 59
Registered: 07.07.2012
17.11.12 17:35:00
To: madkim


Hi. Found any luck on this issue so far?
Administrator
Posts: 334
Registered: 10.04.2012
19.11.12 06:23:00
To: madkim

Hello,

We have contacted you in Online Support System:
http://support.avs4you.com/Support.aspx

Best regards
Posts: 1
Registered: 29.06.2013
29.06.13 14:53:50
Hey I'm having the same difficulty.
Pictures are on the line for main video and in my media library,
but when I hit play the video get stuck at some points like the program can't find the images.

I found that if I go over the "missing photo" in the media library it "comes back to life" and become visible to the audience.
Alas, when one photo is being "fixed" the others become the problem even those I already "fixed"

Help please,
Ido
Nat
Posts: 2364
Registered: 03.07.2008
01.07.13 07:45:26
To: Musido

Dear Ido,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.

3. Download and install the latest version of AVS Video Editor from our website:
http://avs4you.com/downloads.aspx

If it does not solve the issue please contact us again and attach the screenshot of your PC configurations.
Inform if there is any problem on the output created file.

Best regards.
Posts: 1
Registered: 13.11.2014
13.11.14 19:59:17
I am experiencing exactly this same issue but I just downloaded the editor yesterday - isn't this the latest?
Nat
Posts: 2364
Registered: 03.07.2008
14.11.14 10:20:46
To: Alan Greiner

Dear Alan,

Please try to delete all the software traces from your PC following precisely the instructions in this post.

Then download, install and try to use the program. Inform about the result.

Thank you for cooperation.

Kind regards
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