Apologies if I'm duplicating another thread, but I couldn't find a lay person's answer anywhere else.

I'm trying to convert videos to my iPhone 4S, but I keep getting a black box around the screen (i.e., not full screen nor widescreen). In very lay terms, can someone please help me understand how to fix this, as I'm a novice at this conversion stuff.

Thanks so much in advance!

To: zackt98


Hello,

Please open the Aspect Correction tab, where you can apply the Crop Scale option to get rid of the bords added to the video. For further instructions please follow this link

Best regards