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Posts: 1
Registered: 09.03.2012
09.03.12 03:09:25
I have been using VE for several years with good results. I now have 6.1 on a new computer and it is completely non-functional. VE starts normally and will load videos from files. Any attempt to modify or convert the video causes the program to lock and eventually crash. I have deleted and reloaded the program several times as per the intructions with no success. I have also run "repair". This produces 2 failures:

AVSMobileDevice2ActiveSync.dll Cannot load library
AVSShellConverter64.dll Cannot load library

The computer is a laptop running Windows 7 on a 64-bit processor.
The video card is an NVIDEA GeForce GT 540M

Any ideas on solving this problem would be greatly appreciated.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
09.03.12 11:01:35
To: dmitchell824


Hello,

Your request was processed au our support system:
http://support.avs4you.com/login.aspx

Best regards.
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