when i any video file format and try convert it into wmv 720p or 1080p the software freezes, and the bottom left says initializing conversion and thats where it freezes. Then soon as i click anywhere on the converter it fades white and gives me the option to close down or wait for software to respond. I left it for 2hours and still nothing? I have just got a new laptop and its since then that its not worked, so i know what im ding is posable. What do i need to do? iv re installed and repaired, both with no effect.
i have a dell xps laptop, windows 7 and video converter 8.1

To: ukstevo

I think it could have somthing to do with intel HD driver, iv installed the newest version but still no joy. So I uninstalled the driver and it worked, only problem is then the laptop looks like its in safe mode without the HD driver installed. So how do I fix this??

To: Ukstevo@live.co.uk


Hello,

Please try to update your video card driver. Then try disabling Nvidia driver in Device Manager.

For it click right mouse button on My Computer and open Properties, find Device Manager and run it.

In Device Manager follow Video Adapters>Nvidia. Disable it via context menu.

Then try running AVS Video Converter.

Please inform about the results.

Best regards.

To: Lex
thanks for the reply, yeah I tryied that yesterday and got it working. Thanks tho because if i hadn't fixed it you were spot on. Just so glad i can use it again.

To: Ukstevo@live.co.uk


you are welcome!