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All the forums  »  Video Conversion, Editing and Playback  »  how do you add subtitles
1  2  
Posts: 7
Registered: 03.02.2011
03.02.11 10:08:14
I tried adding subtitles by using the advanced menu like they say in the user guide but I don't see the subpicture option. How do you add subtiltes or can you even do it? I downloaded a foreign flick but needed english subtitles.
Al
Support Manager
Posts: 166
Registered: 08.07.2008
04.02.11 00:03:32
To: jamdung

Do you mean externat subtitles? (specify the format, please)
The instructions for converting with subtitles are here.
Posts: 5
Registered: 03.02.2011
04.02.11 04:41:09
To: Al

WOW!! I can't believe I didn't know Video Converter could do that... awesome!
*SUPER*
Al
Support Manager
Posts: 166
Registered: 08.07.2008
04.02.11 05:24:33
To: ksvane

Thanks for the kind words!
*OK*
Posts: 17
Registered: 12.09.2011
14.09.11 22:58:04
To: Vlad

thanks Vlad.

Another question. Today I used AVS to convert an mkv file to DVD and although the subtitles included in the mkv were recognized by AVS, and supposedly included in the conversion process, they are no longer there in the DVD produced.

Is this a related issue to what we discussed; or did I do something wrong?
Posts: 2396
Registered: 29.01.2012
15.09.11 08:21:25
To: mh505

Hello,

You should select subtitles for conversion in AVS Video Converter>Advanced>Conversion Options>Subpicture. See the instructions that Al had given.

Regards.
Posts: 17
Registered: 12.09.2011
15.09.11 15:30:23
To: Vlad
[IMG]

That's exactly what I did (see screenshot). Yet the resultant DVD does NOT include the subtitles

Please advise
Attached files:
243.47 KB
Posts: 2396
Registered: 29.01.2012
16.09.11 08:56:02
To: mh505

Where do you play resulted video, in what player? Have you turned on subtitles during playback? They may not be enabled by default.
Posts: 17
Registered: 12.09.2011
16.09.11 18:31:56
To: Vlad

I use VideoLAN to open the disc and the subtitles cannot be found. However, they are definitely in the mkv-file for which also use VLC.

Let me assure you that I have no problem finding subitles if indeed they are there
Posts: 2396
Registered: 29.01.2012
19.09.11 10:02:56
To: mh505

Hello,

We need your mkv file to test it. Please upload it to our ftp-server, the instructions will be given to you in our support system.

Best regards.
Posts: 17
Registered: 12.09.2011
19.09.11 14:30:52
To: Vlad

under the link you gave, there is no reference whatever to your ftp site. Pls advise (note the file has 1.5GB)
Posts: 2396
Registered: 29.01.2012
20.09.11 07:27:17
To: mh505

Hello,

You should log into our support system with your e-mail and password which has been sent to your e-mail address. Have you received it?

Regards.
Posts: 17
Registered: 12.09.2011
22.09.11 17:07:38
To: Vlad


No Vlad, nothing received. I even check the spam folder. Pls send again to the EM address which I use as login ID
Posts: 2396
Registered: 29.01.2012
23.09.11 07:23:14
To: mh505

Sorry indeed for the inconvenience. Could you please upload the file to www.filefactory.com fileshare source?
Posts: 17
Registered: 12.09.2011
23.09.11 10:03:18
To: Vlad

Uploading now. Extremely slow progress ...
Posts: 17
Registered: 12.09.2011
23.09.11 12:57:16
To: mh505

This dows not work. Tried twice, each time it stopped half-way through with a server error. I suggest you arrange a method how I can upload to your ftp-site
Posts: 2396
Registered: 29.01.2012
26.09.11 12:17:26
To: mh505

Ok, I will send you the instructions to upload a file to our ftp-server in personal e-mail.
Posts: 17
Registered: 12.09.2011
27.09.11 16:48:50
To: Vlad


I get the following error msg:

"An error occured during the transfer of the fil. Make sure you have permission to enter the ftp site"

This happens after about 3 or 4 hours of upload; and it happened twice
Posts: 2396
Registered: 29.01.2012
28.09.11 12:26:39
To: mh505

Try using ftp-client FileZilla for transfering. I've sent it to you in our support system.
Posts: 17
Registered: 12.09.2011
29.09.11 22:20:32
To: Vlad

I should have thought of this myself - I have CuteFTP installed.

The file is now uploaded and is called 'Ninotchka.mkv'. Let me know if you need more info
All the forums  »  Video Conversion, Editing and Playback  »  how do you add subtitles
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