AVS4You.comSupportRulesAbout Us
    ENG English    FRA Français    DEU Deutsch
Posts: 12
Registered: 22.08.2011
23.08.11 17:33:47
I keep my projects on a portable drive. When I moved to another computer, on opening the project the video editor asked to browse to the the files. (Which I did.)


After the clips were displayed on the timeline, I could not access them. On selection of any single clip (including backgrounds), no image appeared in the viewing window.

How do I recover my project? I already have about 15 hours into the effort.

I uninstalled and reinstalled - same problem.

(And by the way - what is "Reset Envelop" on the right-click menu when selecting a clip?)

I am anxious to get back to work on my project, so advice is needed. I would hate to think that all that work was wasted and that I have to start over.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
24.08.11 08:36:48
To: allanpsand


Hello,

Your request is already processed by support manager Lana on our support system:
http://support.avs4you.com/SupportPage.aspx?tabId=968&ThreadID=344302

Best regards.
Online:
Users:  0  
Guests:  106