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Posts: 17
Registered: 18.08.2011
20.08.11 14:26:45
When I try to log in to the support a message tells me the pass word I choose is invalid. I then request that the password be sent to me, and a message appears telling me this has been done. It has been two days and I have not received an e-mail with my “correct” password. I did receive the initial e-mail with my license number, but that is all I have from AVS4You.

I find it frustrating when companies ignore customers in this way
Posts: 17
Registered: 18.08.2011
21.08.11 16:11:29
Hello.....is anyone there? Sound of crickets.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
22.08.11 12:09:53
To: crescere1


Hello,

Your password and email was sent to your email address.

Best regards.
Posts: 17
Registered: 18.08.2011
22.08.11 14:43:38
It is not there! Yes I checked the spam folder.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
23.08.11 11:12:54
To: crescere1


Hello,

Your log in and password were sent to email address anew. Please check it again.

Best regards.
Posts: 17
Registered: 18.08.2011
24.08.11 16:18:41
The only e-mail I have received from your company was the one with my initial license number. Is there a way to PM you to be sure you are using the right e-mail? This is getting silly.
Posts: 17
Registered: 18.08.2011
24.08.11 20:13:22
Okay, I just got it. Thank you for ever you did.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
25.08.11 08:09:17
To: crescere1


Hello,

We are always ready to help you.

Best regards.
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