Hi. I sent the following to Support with no response. Should I have posted the questios here, instead? If so, my apologies.

Hi! If in clip trim I click on "mute", the whole project (ie all clips) is muted. Is this intentional?

Hi. I joined 2 clips of identical formats using AVS Video Converter. The video was left unchanged, but the audio (MP2 Sample Rate 48000 Hz) was changed to Sample Rate 44100 Hz. Why?

Hello. Although I have selected Media Player as the Product of concern, the problem is across all Products. I have a network drive (Z:). No AVS packages will recognize (write to or read from) this drive. Is this a known problem?

Regards

Roger

To: rogerbradley

Hello Roger,

We apologize for the delay, there were technical problems on our server.

You questions has been answered by our support managers. Please check them in our support system.

Best regards.