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Posts: 1
Registered: 07.02.2011
07.02.11 19:16:04
Ok, first of all, if i have only a few clips in on the line, it lags really bad, second, if i have an effect on my audio, the effect malfunctions at the end of the audio clip. I have a windows 7 computer with 6 - GB of ram, and the program crashes and says, " AVS video editor has encountered a problem and must close". It crashes unexpectantly, and if i save my file before it crashes, it wont work after it crashes, so i have to re-do EVERYTHING. And it frustrates me to the point i wanna rip my eyes out.

Here is a clip of the malfunctioned sound clip below:

Notice the last word is much lighter than the first words. PLEASE fix this problem.
Al
Support Manager
Posts: 166
Registered: 08.07.2008
08.02.11 03:21:59
To: general0656

Please, reinstall the program following the instructions.
Do you have latest version installed?
The log creating instructions have been sent to you via our support system
Posts: 3
Registered: 03.01.2012
03.01.12 19:28:04
To: Al
It sounds like the same issues I'm having that the software crashes all the time with that horrible sound. I have the latest version installed and have also uninstalled and reinstalled but nothing changes. It works well with a couple of clips and then it is game over. No matter what. Please advice!
Posts: 1
Registered: 28.04.2012
28.04.12 05:35:44
general0656:
Ok, first of all, if i have only a few clips in on the line, it lags really bad, second, if i have an effect on my audio, the effect malfunctions at the end of the audio clip. I have a windows 7 computer with 6 - GB of ram, and the program crashes and says, " AVS video editor has encountered a problem and must close". It crashes unexpectantly, and if i save my file before it crashes, it wont work after it crashes, so i have to re-do EVERYTHING. And it frustrates me to the point i wanna rip my eyes out.

Here is a clip of the malfunctioned sound clip below:

Notice the last word is much lighter than the first words. PLEASE fix this problem.



I AM HAVING THE SAME PROBLEM! AND I HAVE A DEADLINE TO GET THIS VIDEO DONE BEFORE TUESDAY! (Today being Friday) HEEEEEEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLPPPPPPPPPPPPPP! I already reinstalled the video editor and I'm pretty sure I have the latest version? Because I JUST BOUGHT IT. O___O Go figure?

So yeah, timeline lag, closes unexpectedly, and eye gouging. Yeah. I'm there too.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
28.04.12 07:00:54
To: zakuro_itsumo


Hello,

Your request processed at our support system:
http://support.avs4you.com/Support.aspx

Best regards.
Posts: 51
Registered: 26.04.2012
06.05.12 21:24:18
To: general0656


Hi. can I also ask for your processor and Graphics card as well? It would also help to check the logs at Event Viewer.
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