To: bill.doyle@glenmede.com
We've just fixed that bug. So, soon the updated version of AVS Video Converter 6.2 will be available on the AVS4YOU site.
But at the moment, I propose you to download the attached dlls.zip, unzip it and update your version of the AVS Video Converter 6.2
So, to do it, please:
1. Download the attached dlls.zip file and unzip it
2. Close all AVS software
3. Place the AVSUniversalVideoConverter.dll and AVSAVIFile3.dll to the \AVSMedia\ActiveX\ folder.
By default that is situated following:
C:\Program Files\Common Files\AVSMedia\ActiveX\
and press Replace the existing file
4. Launch the software
To keep the video quality, please choose the original frame size for that launch AVS Video Converter, press To WMV, then Edit Profile..>Frame Size>Original
(The .dll has been deleted, as it has been included into the latest update. Update AVS files following Start > Programs > AVS4YOU > AVS Update Manager)