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Posts: 1
Registered: 15.11.2010
15.11.10 09:37:38
I have just purchased AVS Video Converter after a successful trial conversion of a 68MB .vob video file to .wmv. Now that I try the same thing with the full version, it can't see the .vob file when I browse for "All video files". If I change the criteria to ".vob files" it sees the file but when I select it the progress bar instantly greys out and the program freezes. I have tried this on another pc and the same thing happens, and have tried dragging the file onto AVS and renaming the .vob file but the same thing happens every time. I only needed the software to convert this one file which converted successfully in the trial version, so would really appreciate any advice which will allow me to convert the .vob file to something which I can upload to web.
Posts: 2396
Registered: 29.01.2012
18.11.10 05:28:09
To: steve@greenprint

Hello,

Sorry for the late response.

As far as I know our support manager Lina has already answered your query in our support system and it is solved now.

If any problem arises, we are here to help.

Best regards.
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