To: Poppun
First please update the program, as the
new version is available now (you do not need to uninstall the software, just install the up-to-date version over the old one).
Make sure your file is played fine in various players and its name does not contain any Unicode symbols. If the error persists, we'd be glad to receive your file for testing. Please write back and I will send you the instruction.
Regards