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Posts: 7
Registered: 10.02.2009
18.02.09 10:25:47
To: nadin


I am also getting the same problem when I try to import an AVI file. I attached a screenshot of my error.
Attached files:
49.51 KB
Administrator
Posts: 1786
Registered: 22.01.2009
19.02.09 00:09:45
To: beagle187

Please try following the solutions offered above.
Posts: 7
Registered: 10.02.2009
20.02.09 06:10:52
To: nadin


I already tried all of those solutions before I made the post on here. I wanted to be sure. LOL.
Posts: 3
Registered: 24.02.2009
24.02.09 19:06:16
I'm experiencing this issue as well. I've tried all the suggested fixes in this thread, but the "Memory error" persists.
As others have noticed, VC6 seems to have trouble with AVI files created with my digital camera. All of my media player apps play them without any issue (except for AVS Media Player, which says the format isn't supported). For what it's worth, Video Editor 4.1 gives the same "Memory error" when importing the same files. Video to GO 2.2 gives an error as well, but it reads, "File opening error. Format is not supported. (code: 0x00001032)"

I purchased the AVS "Unlimited" subscription specifically so my wife could manipulate videos we've taken of our baby. Ironically, the AVS programs seem to have singled out those videos as the ones least likely to work. This is a critical problem for me, so let me know what I can do to help you resolve it.
Administrator
Posts: 1786
Registered: 22.01.2009
24.02.09 22:24:56
To: Berquist

Please could you upload one of these files to our FTP server. We will test it and try to find a possible solution.
I will contact you per e-mail shortly.

Regards
Posts: 8
Registered: 06.02.2009
11.03.09 10:50:28
I am having the same memory error message when I try to convert files. I am trying to convert avi to dvd. one day it works great and others it doesn't. I am running VISTA. On days that it doesn't work and gives me a memory error message I have even tried to reconvert a file that I have already converted with this program that worked perfectly and it will not convert them. I have uninstalled the programs and reinstalled them, with little or no luck. Sometimes I can shut my computer down and reboot it and the program starts back working and other times it doesn't. Has anyone for a solution yet. I have a new computer that is only 2 months old, so it shouldn't be a problem with it. Its a dell XPS M1530 w/ 320gb HD, T8100 intel Core2 Duo processor. I am not having any other troubles with my computer just converting videos (sometimes).*SOS*
Posts: 8
Registered: 06.02.2009
11.03.09 11:27:20
Also I can play these files perfectly with my wmp.Works great I just can't convert it.
Administrator
Posts: 1786
Registered: 22.01.2009
12.03.09 01:18:52
To: boogie5184

First try to update AVS files. Follow Start > Programs > AVS4YOU > AVS Update Manager

If the problem persists, also run the Repair utility (you can find it the same way) to make sure all the .dll files are installed properly on your PC. Please inform us whether any of them are not (do not pay any attention to AVSMobileDevice2ActiveSync.dll).

Additionally, we`d need your PC configuration. You can use AVS System Info to generate a report. Please attach it here.

Thank you in advance for the information
Posts: 8
Registered: 06.02.2009
13.03.09 07:47:15
To: nadin
Attached files:
Posts: 8
Registered: 06.02.2009
13.03.09 08:02:30
AVSH264Codec.dll can't load library
avscodecs.dll can't load library
AVSMPEGcodecs.dll can'tloadlibrary



This what I get when I run the repair program excluding what you told my not to include.
Administrator
Posts: 1786
Registered: 22.01.2009
16.03.09 03:18:40
To: boogie5184

Please try to completely uninstall the software from your PC and download it anew:

1. Start > Control Panel > Programs and features > AVS Video Converter > Uninstall

2. Go Start> Run. Print regedit in the opened window and click OK. In the opened Registry window find and delete all AVS4YOU folders:
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc C > Program Data > AVS4YOU (delete it).
Go Local Disc C > Program Data > Common Files > AVSMedia (delete it).

Now install the program on your PC: http://download.avs4you.com/AVSVideoConverter.exe

Please inform me on the result
Posts: 8
Registered: 06.02.2009
17.03.09 06:04:30
To: nadin


I have completely uninstalledthe software and reinstalled it. I am still getting a memory error message at times. After I restart my computer it usually works fine, but at times it still pops up. After I wait a while, I can usually can restart my computer and it will work, or even sometimes I can just wait and the program works without a restart.
Administrator
Posts: 1786
Registered: 22.01.2009
18.03.09 04:12:12
To: boogie5184

Here is the solution offered by our developers:

Follow C:\Program Files\Common Files\AVSMedia\ActiveX and delete avscodecs.dll. Then save the files AVSH264Codec.dll and AVSMPEGCodecs.dll attached to this folder. If you are asked whether you would like to overwrite the existing files, click on Yes.

Please write back on the result
Attached files:
Posts: 8
Registered: 06.02.2009
18.03.09 08:08:00
To: nadin


Thanks for the fix.I have done exactly as instructed and all seems to be working well now. Doyou know why I was having this problem that required a fix? Is it from a compatability issue? Is there anything I can or should do to keep this running a it should? Thank You.
Posts: 3
Registered: 24.02.2009
18.03.09 14:18:34
To: nadin

I tried the complete uninstall with registry modification, which didn't eliminate the memory error.

This new fix that involves deleting one DLL and replacing two others, however, seems to work perfectly.
Thanks! You guys are great.
Posts: 2
Registered: 27.03.2009
27.03.09 15:20:13
Ok, heres my fix. I remembered an old game that gave out memory errors at random. (Game was Thief 2)
The problem was if your drive that it was installed on had 4,8,12,16,20,24....400 ect..(divisible by 4 simply put) gigs of memory used, it would refuse to run. The fix for that works with this, at least for me. Either goto your recycle bin and empty it or goto some big folder and make a copy of it and it will run. Since your getting your memory on your drive off a bad Number.
I belive, not certain, but 256,512 gigs used is the problem here. Im at 255 and its working again. copied to 256 and crash again.
Posts: 2
Registered: 27.03.2009
27.03.09 15:27:33
To: vladmidnight

Also 16,32,64,128 divisibles arent out of the question
Posts: 1
Registered: 13.04.2009
03.05.09 13:28:26
To: boogie5184

same here ...they play great but can't convert.
Administrator
Posts: 1786
Registered: 22.01.2009
04.05.09 00:59:19
To: chriswing

Please first try reinstalling the software following the procedure descibed in post #3485.

If this does not help, run the Repair and specify which .dlls are not installed properly on your PC:
1. Close AVS Video Editor and all other running programs and applications.
2. Next follow Start > All Programs > AVS4YOU > Repair.

Do you get this error with AVI files from the same source? Does the error pop up every time you add these files to the program?

Best regards
Posts: 1
Registered: 18.05.2009
18.05.09 13:21:47
To: nadin


Having struggled with the same problem, now I am truly fed up with this piece of software (AVS Video Recorder vs 6.2). I purchased an Unlimited Subscription for it for ONE specific task, namely converting avi-files to DVD-format. And the only thing I keep getting is the cryptical error message "Memory error".

That is poor programming. The pc in question is a quad-core AMD Phenom II X4 955, with 8 GB og 1600 MHz memory and 2 1-TB harddisks. No chance in hell I'm out of memory, or that the memory is bad for that matter. Now I have followed your instructions twice all the way through, at no avail.

Money well spent? Not so sure anymore.
Pls. advice on further actions.
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