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Posts: 2
Registered: 25.12.2008
25.12.08 20:09:54
OK - I think I solved my problem. I saw on another thread to remove
Microsoft Visual C++ 2005 Redistributable if it was present.
I did that, and Converter has now opened for me. *YAHOO*
Posts: 1
Registered: 21.10.2008
22.10.08 10:42:11
I have uninstalled the program and deleted the files from the registry and my computer as instructed. I then downloaded and installed the newest version of the software and reinstalled. When I try to convert a large flv file to DVD, I get a Windows error message that says the program has to be shut down. The Windows message includes: AppName: avsvideoconverter.exe, ModVer: 1.0.1.623, Offset:00027a8a, AppVer: 6.2.2.287, avsmediacore3.dll. I also purchased an additional license for a different computer and have a similar message when trying to convert multiple files. Both computers are running Windows XP sp3.
Dam
Administrator
Posts: 569
Registered: 16.05.2008
23.10.08 05:18:03
To: alanvh

Hello,

Please precise, whether the error repeats only with this file. For that try to use the files of the type. So, if that's only one file that provokes the error, please let us know, and I will send you the FTP details, to send us the file. That will allow us to reproduce the error.

If the error repeats with other files, please follow:
Start> All Programs>AVS4YOU>Repair and inform us about the result. (screenshot will be enough)

Hope to hear from you soon
Posts: 1
Registered: 29.03.2013
29.03.13 11:07:03
I use a HP 2.55GH intel core 2 duo, 4 GB RAM, 32 bit. Pavilion DV 7
I have tried using AVS Video converter several times and now it does not show progress like it used to. Mostly to fix AVI movies.
I removed the software. I uploaded a fresh copy, a cleaned the system using AVS registry cleaner as well and still nothing happens. Any suggestion?
Nat
Posts: 2124
Registered: 03.07.2008
01.04.13 12:13:15
To: mortis5163

Dear user,

To analyse the problem we need one of your source .AVI files, please upload it to our FTP server.

I have send you the instructions via AVS Support System on how to do it. Use your e-mail and forum password to log in and track the answer.

Thank you for cooperation.

Kind regards
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