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Posts: 4
Registered: 31.08.2016
30.09.16 18:48:40
If i want to see the video effects (the yellow star picture), all are black sreen. If i load a picture like JPG, i see nothing only black screen.

I have the trial version, i want to buy this programm but i have fear if i buy i will still have preview black screen problem.

I am the only user whit this problem ?
Nat
Posts: 2281
Registered: 03.07.2008
04.10.16 09:43:45
To: Peter78

Dear user,

Please send us the screenshots with settings from your video card control panel.

Inform about the result also when you change your video card.

Thank you for cooperation.

Kind regards
Posts: 1
Registered: 09.09.2017
09.09.17 22:20:24
The preview shows only a part of the video as shown by the attached file.

Any tip to fix this will be greatly appreciated.
Attached files:
2079.79 KB
Developer
Posts: 114
Registered: 08.09.2009
10.09.17 13:53:04
To: hz10

The problem of upper-left image (partially displayed video) on preview is actual for scalable GUI and some video cards NVidia in Windows 8/8.1/10 with enlarged/increased DPI (scale 125%, 150%, 200%, etc.). The issue is related to video card drivers or its settings.

"Use video buffer" is a new option in our video-products from release 2017.01 and is intended for solving that problem. Previously, we used only one mode of video rendering - "Allow video overlay" (by default). Now we give you the possibility to change mode depending on the situation.

Using of video buffer allows you to solve problems of black screen or partially displayed video, to output video to the second screen and to make screenshots in the usual way (PrintScreen, Alt+PrintScreen).

If everything is OK, we recommend to users to use a video overlay, and in case of problems - a video buffer.

You can set this option here:
Settings -> Preview -> Video rendering.
Posts: 8
Registered: 14.07.2012
27.09.17 00:08:33
Clips and still photos imported into Media Library and then moved to Main Movie are correctly aligned, but in Payback many images are reversed. Why is this happening and how can I fix it?
Developer
Posts: 114
Registered: 08.09.2009
27.09.17 10:05:18
To: alwann

Please, make a screenshot and send it to us.
Posts: 11
Registered: 11.09.2018
11.09.18 15:10:34
Okey, so i've been making a movie for 2 days now (bought AVS 2 days ago), and it's about 2 min long, going for 15. Since i started my project the software has been shutting down, it's been lagging, and i've coped with it. UNTIL NOW!
Suddenly the preview is all black!!!! i restarted the program, i rebooted my comp, I TRIED EVERYTHING!!! And the shit won't work anymore. if i click "next scene" it's scrolls through the movie, but when i try to play it, it's all black. For 75$ you would think this would work without problems, since it's so basic. But this has as many flaws as the free video editing softwares.

HELP!!!!
Nat
Posts: 2281
Registered: 03.07.2008
12.09.18 09:08:32
To: aginor84

Dear user,

To avoid the problem please try to do the following press the Edit tab on the top toolbar of AVS Video Editor - choose Settings - go to Preview section - in Video Rendering check the option Use video buffer. Then restart AVS Video Editor and inform about the result.

Kind regards
Posts: 11
Registered: 11.09.2018
12.09.18 11:42:30
To: Nat


I dont even have that option!!

See pic
Attached files:
Posts: 11
Registered: 11.09.2018
12.09.18 11:46:28
To: Nat


For your information this is how YOUR softwares settings look like:

https://onlinehelp.avs4you.com/avs-video-editor/features/programsettings.aspx
Developer
Posts: 114
Registered: 08.09.2009
12.09.18 15:23:04
To: aginor84

'Video rendering' option in Settings appeared in version AVS Video Editor 7.5.1.288 (January 2017). And now the actual version of AVS Video Editor is 8.1.2.322 (September 2018).
Please download and install the new version of AVS Video Editor.
Posts: 2
Registered: 23.10.2018
23.10.18 13:50:25
To: jenbloyce
a mi em pasa lo mismo. Veo en negro la pantalla y no me deja trabajar. Este debria tener garantia o que devuelvan el dinero
Posts: 2
Registered: 23.10.2018
23.10.18 14:00:21
To: Nat
de momento me ha servido lo de bufer de video que el compañero ha explicado. Ya si veo bien de momento
Nat
Posts: 2281
Registered: 03.07.2008
26.10.18 11:03:17
To: Francisco José Morán

Estimado usario,

Para resolver el problema, por favor intente hacer lo siguiente: pulse el boton Editar en la barra de herramientas superior de AVs Video Editor -
seleccione Ajustes.. - Vista Previa - selecione Usar bufer de video opcion - pulse Aceptar y reinicie el programa.

Por favor informe sobre el resultado.

Muy atentamente
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