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Posts: 2
Registered: 01.09.2021
01.09.21 05:27:42
My AVS video converter program stop functioning today, it only shows the splash window and then closes.
i have been using avs V.C. several years without problems until now.

any help?


Event log info

Nombre de la aplicación con errores: AVSVideoConverter.exe, versión: 12.2.1.684, marca de tiempo: 0x00000000
Nombre del módulo con errores: AVSAudioCompress4.dll, versión: 1.4.3.1388, marca de tiempo: 0x58ff4869
Código de excepción: 0xc000001d
Desplazamiento de errores: 0x000658d5
Identificador del proceso con errores: 0x3bcc
Hora de inicio de la aplicación con errores: 0x01d79eeeee0c752c
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\AVS4YOU\AVSVideoConverter\AVSVideoConverter.exe
Ruta de acceso del módulo con errores: C:\Program Files (x86)\Common Files\AVSMedia\ActiveX\AVSAudioCompress4.dll
Identificador del informe: c5131d71-407d-4224-abe1-a5d9d275cdca
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:

other log error info:
Windows cannot access the file for one of the following reasons: There is a problem with the network connection, with the disk where this file is stored, or with the storage drivers installed on this computer; or the disk is not found. Windows closed the Video Converter program because of this error.

Program: Video Converter
File:

The value of the error is shown in the Additional data section.
User action
Open the file again. It could be just a temporary problem that is corrected by running the program again.
2. If the file still cannot be accessed, and
- It is on the network, the network administrator should check that there is no problem with the network and that it is possible to contact the server.
- It is on a removable disk, such as a floppy disk or CD-ROM, check that the disk is inserted in the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start and then Run; type CMD and then click OK. At the command prompt, type CHKDSK /F and then press Enter.
4. If the problem persists, restore the file from a backup.
5. Check if other files on the same disk can be opened. If they cannot be opened, the disk may be damaged. If it is a hard disk, contact your administrator or your computer hardware manufacturer for further assistance.

Additional data
Error value:00000000
Disk type: 0
Posts: 2
Registered: 01.09.2021
01.09.21 05:49:42
To: omarelc


solved, i un installed and deleted all related files then re installed.
Posts: 45
Registered: 19.03.2021
01.09.21 07:52:49
To: omarelc


Hello, we are glad to know the problem has been resolved successfully.

Best regards,
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