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Posts: 3
Registered: 03.06.2018
03.06.18 19:28:09
Hello

I can't open the AVS Video Editor. I keep getting this "abormal program termination", when i am trying to open it. I run Windows 10. What can i do about it?
Nat
Posts: 2364
Registered: 03.07.2008
05.06.18 07:29:59
To: NICEDK

Dear user,

In order to solve this problem please repair AVS files:

1. Close all AVS programs and other running applications.
2. Copy the following link to the address bar of My computer window and press <Enter>:

If you run 32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
If you run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Thank you for cooperation.

Kind regards
Posts: 3
Registered: 03.06.2018
05.06.18 20:01:30
Dear Nat

Thank you for the support!
I had a problem with the a "Abnormal program termination:
http://forum.avs4you.com/posts.aspx?lng=ENG&t=6074&p=1#27983

I have now tried to run the "repair-files", and i am getting some Error-codes.
Please look at the screenshots: (Attached files)

Kind regards
Attached files:
34.37 KB
54.7 KB
30.32 KB
Nat
Posts: 2364
Registered: 03.07.2008
06.06.18 12:43:51
To: NICEDK

Dear user,

To avoid the problem please completely reinstall AVS4YOU software following the nstructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download and install the latest versions of the necessary programs from our website.

Then repair AVS files and inform about the result.

Thank you for cooperation.

Kind regards
Posts: 3
Registered: 03.06.2018
07.06.18 09:36:38
To: Nat


Thank you very much for the support! - It worked
Nat
Posts: 2364
Registered: 03.07.2008
08.06.18 09:46:27
To: NICEDK

Thank you for the feedback
Posts: 2
Registered: 30.07.2019
30.07.19 14:49:44
Hi ,
I've got , since a few days "abnormal program termination " when running Videoeditor , after some 10 seconds about with the AVS4you logo screen. I dont see any signifiant change since the prog was running normaly (win update ? )

I ran %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe and all file are tagged "succès" (from AVSAMVFile3.dll to zlib1.dll )

I did uninstall and then re installed the lastest version downloaded from AVS4YOU site ( in fact it was the same version 9.1.1) without success .
I even tried to reinstalled a previous version (7.2) and got the same problem/message on starting the app

Could you help me ?
best regards
Gerard
Posts: 2
Registered: 30.07.2019
30.07.19 14:57:49
Just to add my config if needed :
ACER Aspire G6-710
Intel I7 6700K 4Ghz octo proc
16Go RAM
NVIDIA GEforce GTX980
15Go free space on C:\ (from 128Go SSD)
Gerard
Posts: 146
Registered: 27.02.2019
29.08.19 15:13:47
To: gdruet


Hello,

To resolve the issue please try to change some settings:

1) Choose Video buffer option: Settings -> Preview -> Video rendering = Use video buffer.

2) Choose Single-Tread Conversion (Edit > Settings > Processing > Single-Thread Conversion)

3) change video decoder:

Settings -> Acceleration
Variants of decoders:
1) hardware Intel Media decoder - for Intel processors with iGPU;
2) software Intel Media decoder - for Intel/AMD CPU;
3) NVIDIA CUDA decoder (enabled) - for NVIDIA GPU;
4) common decoder (disabled Intel decoder and disabled NVIDIA decoder)

Inform about the results.

Best regards
Posts: 1
Registered: 19.11.2019
24.11.19 10:27:41
To: Joshka

Und wie heissen diese Einstellungen unter einem Deutschen Windows10.
Habe auch mit Übersetzungssuche nichts dazu gefunden und das gleiche Problem der abnormal termination
Vielen Dank
Peter
Posts: 2
Registered: 13.03.2020
13.03.20 18:42:04
Hello,

I've been using AVS Video Editor several times before, but it suddenly started displaying the
"abnormal program termination" every time I try to open it. I also followed the procedure you posted
to repair the AVS files, but each of them gave me "Success, so nothing wrong seems to be there.
I also uninstalled the program and reinstalled it several times, but nothing changes.
Can you help me?
Posts: 146
Registered: 27.02.2019
16.03.20 07:16:16
To: Venator


Hello,

Please try to completely uninstall AVS4YOU software from your PC. Instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download the latest versions of the necessary programs from our website.

Now install the software on your PC anew.

Inform about the results.

Best regards
Posts: 2
Registered: 13.03.2020
17.03.20 14:23:39
To: Joshka


Thank you for your help, but it did not work.
I still cannot manage to open the program.
Posts: 146
Registered: 27.02.2019
19.03.20 11:11:28
To: Venator


Dear user,

Thank you for your reply.

Could you please create log files and send them to us via Support System?

Find AVSVideoEditorLog.bat file in the program folder

C:\Program Files (x86)\AVS4YOU\AVSVideoEditor\

Then double click on AVSVideoEditorLog.bat file to run AVS Video Editor and wait when the error repeats.

When AVS Video Editor is closed, a folder with log files will be opened automatically

C:\Users\[user name]\AppData\Roaming\AVS4YOU\AVSVideoEditor\AVSVideoEditor.log

Please send the log files.

Thank you for your cooperation

Best regards
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