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Posts: 2
Registered: 30.05.2018
30.05.18 13:04:15
Hi everyone,
i've two problems with my AVS video editor: first, i can't see the project preview (play, stop and pause bottons are grey, as if they didn't work); than, the second is that I can't complete the project production: when I try to create it, it make me return at the first page after a few seconds.
I'm working with a DELL pc, windows 10 pro 64 bit, Intel Core i5-2520M, 2,50GHz, RAM 4GB
Developer
Posts: 94
Registered: 08.09.2009
31.05.18 08:17:53
To: Valentina


Please, download the new version of AVSVideoEditor 8.1.1 and install it. Your CPU Intel Core i5-2520M (second generation Intel Core i5, 2011 year) does not support hardware Intel Media decoder for video files with frame size larger than Full HD (1920x1080). If you try to work with video files with frame size 2K QHD (2560x1440) or 4K UHD (3820x2160), you need to use software Intel Media decoder or disable Intel Media decoder in Settings of AVSVideoEditor:
Settings -> Acceleration -> Intel Media decoder -> Type = Software - and restart the application.
If this setting does not help, try to disable Intel Media decoder:
Settings -> Acceleration -> Intel Media decoder -> Type = Disabled - and restart the application.

If this setting does not help too, try this setting:
Settings -> Preview -> Video rendering -> Use video buffer - and restart the application.
Posts: 2
Registered: 30.05.2018
31.05.18 14:20:26
To: RomanN


thank you for your help, but none of your advices worked. I noticed that my project is corrupt... So do you know how can i resolve this problem?
Developer
Posts: 94
Registered: 08.09.2009
01.06.18 15:09:11
To: Valentina

Please, send to us your AVSVideoEditor project file (.vep) - we will check it and try to correct if it is possible...
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