Hi Guys,
Hopefully you can help me out with the following problem I am having with AVS Audio Editor.
I have a movie file which I want to increase the audio amplitude on.
However when importing it into AVS Audio Editor 7 (have also tried latest trial version) I get a video codec error:
"The video codec used for the file compression is not supported. The file cannot be processed without its reconversion."
The info for the file (from VLC media player) is as follows:
file extension .mp4
file size: 2.099GB
Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Resolution: 1920x802
Display resolution: 1920x800
Frame rate: 23.976
Decoded format: Planar 4:2:0 YUV

Another MP4 file is using the same video codec, but this imports into AVS Audio Editor ok. The info for this file is:
file extension .mp4
file size: 0.877GB
Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Resolution: 720x450
Display resolution: 720x428
Frame rate: 25
Decoded format: Planar 4:2:0 YUV

I am running Windows 7 Ultimate SP1 x64. Intel Core i7 processor. 8GB RAM.
Any help would be appreciated.
Many thanks

To: lkm020

Dear user,

Please send your input video file to our FTP sever, so we could test it.

We have send you the information on how to upload the file to our FTP sever using AVS4YOU support system.

Thank you for cooperation.

Kind regards

To: lkm020


I had the exact same message on a video recently, and I wonder if it wasn't the video codec that was the problem, but if it was the audio codec.

The video I was working with had a low quality audio stream, which did NOT clearly indicate in VLC exactly what it was.

Turned out it was a low quality G.711a audio stream, which did not play at all in VLC, and only played in a proprietary player.

The video was from a security camera I think.

Should AVS converter and/or editor be able to process G.711a or G711u audio within a video?

To: jmv123

Dear user,

Please send your file to our FTP server so we could test it.

The instruction on how to upload your file to FTP is available in AVS4YOU support system - log in with your e-mail and forum password to get the information.

Thank you for cooperation.

Kind regards