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Posts: 1
Registered: 05.12.2008
05.12.08 14:44:41
I have just downloaded and am attempting to use the application to convert avi files to either mpg or wmv.

When I browse and select any avi file to place into the input file section, I immediately get a "memory" error.

I have Vista OS, 2gb RAM, 2 CPU, 4.8 Windows Experience Index rating.
Dam
Administrator
Posts: 569
Registered: 16.05.2008
08.12.08 00:59:06
To: drbeshears

Hi,

We are ready to solve the issue, but for that we need more information about the error.

So:
- try to play the files you want to convert in any player (e.g WMP) and inform us about the result
- try to use any other format as an input file
- send us a screenshot of the error message.

Hope to hear from you soon.
Posts: 3
Registered: 26.12.2008
26.12.08 12:26:30
To: Dam

Hello together,

i have the same Problem... It seems that it has to do with a german codepage (850). My Avi Videos is are imported from a digital camera. And when i try to import this file to the Converter or the video editor i get memory error ("Speicherfehler").

Is there a solution for this problem ?

greetings from germany

Stefan Jasper
Posts: 3
Registered: 26.12.2008
26.12.08 14:30:21
I have another thing to say to this problem :

i have attached you two jpg-files. the first shows you an errormessage from videoeditor 4 (in videoconverter there is the same error).

The other pictures shows video2go, which can im port an convert my videos. The Video is from my videocamera.

My environment :

Windows XP SP3 and Vista SP1 , both german versions.

Hope you can help ...

Yours Stefan Jasper
Attached files:
51.76 KB
Posts: 2
Registered: 26.12.2008
26.12.08 14:31:21
To: hoechst


I also get the a "memory Error" when I try to input an AVI file. It seems the only file you can input is an MPG.
Posts: 3
Registered: 26.12.2008
04.01.09 12:16:28
jassi000:
I have another thing to say to this problem:

When i install the progamms in english version all works fine.... it must have to do with the german versions of the dll's
Posts: 1
Registered: 05.01.2009
04.01.09 12:17:28
Have been running 5.5 under XP SP2 for a while and once I upgraded, I started getting this error when launching video converter. Other apps run fine. Any suggestions?
Attached files:
19.73 KB
Posts: 1
Registered: 07.01.2009
07.01.09 21:00:56
hoechst:
To: hoechst


I also get the a "memory Error" when I try to input an AVI file. It seems the only file you can input is an MPG.





I also have this same problem and cannot start a new project.
Dam
Administrator
Posts: 569
Registered: 16.05.2008
08.01.09 02:32:00
Hello,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

For Windows XP

1. Go Start> All Programs> AVS4YOU> Uninstall.
2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.

HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C > Program Files > AVS4YOU (delete it).
Go Local Disc (C > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C>> Documents and Settings>> All Users>> Application Data>> AVS4YOU (delete it).

For Windows Vista

1. Start >Control Panel >Programs and features >> AVS Video Converter>>Uninstall

2.Go Start> Run... Print regedit in the opened window and click Ok.
In the opened Registry window please find and delete all AVS4YOU folders.

HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C > Program Files > AVS4YOU (delete it).
C>Program Files\Common Files\AVSMedia (delete it).


Now install the programs anew on your PC.

Please inform me about the result.

Best Regards
Posts: 1
Registered: 11.01.2009
11.01.09 21:11:22
To: Dam


I did exactly as was suggested in the post, completely removed the files for AVS4U Video Converter. I have the exact same problem. It seems some of the files have this issue (AVI to MP4 Conversion-trying to play video from AVI on my Blackberry).
Dam
Administrator
Posts: 569
Registered: 16.05.2008
12.01.09 06:12:02
To: RanjivJain


RanjivJain:
It seems some of the files have this issue

Please upload this video to our FTP server, so that we could reproduce the error. I will send you FTP details by mail.

Best Regards
Posts: 1
Registered: 17.01.2009
17.01.09 15:35:04
To: Dam


So far I have been unable to find an AVI file that does not give me the Error pop up w/

c:\Users\Brian\Videos\sample.avi
Memory error.

I tried re-installing several times following the instructions above. Any other ideas on how to fix this or what is causing the problem?

Windows Vista Home Premium SP1/3.0 G ram
Posts: 2
Registered: 26.01.2009
26.01.09 16:47:29
To: brianmstork

Has there been a fix. I am also getting this error message when I try to convert avi files
Posts: 1
Registered: 06.02.2009
06.02.09 21:18:06
To: Dam


Unistalling then deleting the AVS folders as mention above worked great for me I no longer receive the memory error. However I did a registry search for all AVS folders and did delete a few other folders but I'm not sure this makes a difference. Just wanted to pass this along.

My OS was Vista.
Administrator
Posts: 1786
Registered: 22.01.2009
12.02.09 03:28:01
If you get memory error when trying to import AVI files to AVS Video Converter or AVS Video Editor, first of all please try to completely uninstall the software from your PC. Then install the latest version of the program anew.

If this does not help, try saving the file attached to the following folder: C:\Program Files\Common Files\AVSMedia\ActiveX
If you get a message whether you would like to replace/overwrite the existing file, please click on Yes.

After that run the Repair utility in order to register the .dll. Follow Start > All Programs > AVS4YOU > Repair

Please write back if the solution is helpful.

Best regards.

(The .dll has been deleted, as it has been included into the latest update. Update AVS files following Start > Programs > AVS4YOU > AVS Update Manager)
Posts: 2
Registered: 14.02.2009
15.02.09 00:36:35
To: nadin
hi,

i have tried both potential solutions and neither appears to work, any other ideas?

ta

mark
Administrator
Posts: 1786
Registered: 22.01.2009
15.02.09 22:54:57
To: mjklowten

In this case could you please upload the file to our FTP server for testing. We will analyse the problem and try to find a possible solution. I will send you the instruction per e-mail.
Posts: 2
Registered: 14.02.2009
16.02.09 03:43:12
To: nadin


Hi

I tried reloading the software and then updating that file and the problems seems to have gone away.

Thanks

Mark
Posts: 2
Registered: 26.01.2009
16.02.09 06:00:59
To: nadin
Oops, I meant to reply to nadin.
I have tried all the above fixes and nothing seems to work. Every once in a while I can convert one movie but then it goes right back to the memory error. The problem seems to be more with movies than half hour shows. any other suggestions?

Thanks,
Craig
Administrator
Posts: 1786
Registered: 22.01.2009
17.02.09 02:36:09
To: quasichef

We would appreciate if you uploaded one of these files to our FTP server. The instruction will be sent to you shortly.
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