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Posts: 3
Registered: 23.09.2015
23.09.15 21:13:31
I'm having an issue with the AVS Screen Capture recording software, and was wondering if anyone else is having similar issues. When attempting to record my screen, regardless of the area I have selected, it always records the top right hand quadrant (it seems) of my screen. Also selecting to "select Window" it chooses the task bar and will not change.


I am in a 3-monitor setup (24" each). I have disabled 2 of the monitors with no change.

Thoughts?
Nat
Posts: 2281
Registered: 03.07.2008
24.09.15 15:00:21
To: jamjen

Dear user,

To avoid the issue please try to reinstall AVS4YOU software following the instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

3. Download and install the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx

Try to capture from screen and inform about the result please.

Thank you for cooperation.

Kind regards
Posts: 3
Registered: 23.09.2015
24.09.15 16:27:46
To: Nat


After uninstall/reinstall screen recorder doesn't seem to exists
Posts: 3
Registered: 23.09.2015
24.09.15 16:45:45
To: Nat


Actually - I found it via the video editor. Confirmed it is now working.

Thanks
JJ
Nat
Posts: 2281
Registered: 03.07.2008
25.09.15 08:45:25
To: jamjen

Dear JJ,

Thank you for the information.

I am glad the issue is resolved.

The latest version of AVS Video Recorder is now available inside AVS Video Editor only.

Please let me know if I can be of any further assistance to you.

Kind regards
Posts: 7
Registered: 01.01.0001
20.08.18 22:56:25
To: jamjen

Let's say I start a screen capture. I record for maybe 10 seconds, I talk all ten seconds. When I stop the recording and play it back, I would have maybe 8 seconds recorded. All the video would be there, but my audio gets cut short. It seems the longer the video the longer I have to wait after I am done speaking to get all my voice to record. So for example a 2 minute video actually takes me about 4 min to record if I want all my content recorded. So converting after I record does me no good if all my content is not there.
Nat
Posts: 2281
Registered: 03.07.2008
21.08.18 09:09:14
To: lilou2093

Dear user,

To avoid the problem please completely reinstall AVS4YOU software following the instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download and install the latest versions of the necessary programs from our website.

Please let me know if I can be of any further assistance to you.

Kind regards
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