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Posts: 1
Registered: 15.08.2015
15.08.15 13:27:11
When trying to convert an image to pdf, I get this message

Internal error (code: 17) Please contact support service if this error persists.

Any idea what this is about?

Many thanks
Posts: 98
Registered: 12.07.2011
17.08.15 07:51:55
To: pastor54

Hi Felipe,

Try following these steps to update AVS applications and their components on your computer.

I'd also recommend you to repair AVS files: close all AVS programs and other running applications >> copy the following link to the address bar of My Computer window and press <Enter>:

32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

If some of the *.dlls are not registered, please make a screenshot of the Repair window showing those files and send it to me.

Try to provide some additional information about the error:

<1> If only this file causes the issue when converting, attach your original file to your message so I am able to reproduce the problem and resolve it.
<2> Your PC configuration.
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