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Posts: 1
Registered: 07.10.2011
07.10.11 01:18:24
]When converting from .doc to .ePub, the converter messes up any hyper links included in the document, including email links. All hyper links automatically return me to the cover page instead of going to the website it is a link to. The same document through both Smashwords and Amazon converters has no problem, so I know the formatting is correct in the document. Is this something that can be fixed, or do I need to format hyper links differently to use this conversion software?

I asked this same question through support and have not heard from anyone there.
Posts: 2396
Registered: 29.01.2012
10.10.11 15:24:41
To: lesliec@mfilv.com

Hello,

Actually, our support managers have responded to your query in our support system. Please log into it with your e-mail and password which has been sent to your e-mail to see the answer.

We are currently are working on new version of AVS Document Converter, where the bugs in ePub format will be fixed. Please wait for new version it will be released soon.

Best regards.
Posts: 2
Registered: 06.06.2012
22.06.12 14:37:13
For some reason when i convert my word documents to epub the hyperlinks don't convert with it. Can someone help!
Lex
Administrator
Posts: 914
Registered: 20.05.2010
25.06.12 12:25:08
To: djewett14


Hello,

Unfortunately, AVS4YOY software doesn't keep the hyperlinks. Your wish will be put forward to our developers.

Best regards.
Posts: 2
Registered: 06.06.2012
25.06.12 13:54:09
To: Lex

Well one of the reasons why i bought the software was because it said it kept the hyperlinks. Look at the appendix, to me it means that the hyperlinks should work right? (http://onlinehelp.avs4you.com/Appendix/Troubleshooting/AVS-Document-Converter.aspx) This is a key feature i need for my business! the sooner the better!

Thank You
Lex
Administrator
Posts: 914
Registered: 20.05.2010
26.06.12 08:23:14
To: djewett14


Hello,

Unfortunately, there is an issue with keeping hyperlinks in epub format. Our developers are working on it. We regret any inconvenience caused.

Best regards.
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